Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

Intercom Inc. is expanding the role of its Fin artificial intelligence customer agent beyond customer support for the first time, positioning it as a sales assistant that operates across all stages of ...

SAN FRANCISCO, April 14, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today announced L. David Kingsley has joined the company as its first Chief People Officer. David will lead the company's ...

Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI's competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

SAN FRANCISCO, Nov. 23, 2021 /PRNewswire/ -- Intercom, a modern customer communications platform that helps businesses build stronger customer relationships, today announced the appointment of former ...

Ask Intercom CEO Eoghan McCabe about what he calls the “P-word,” and he’ll wince like he’s describing an overripe fruit. The native of Ireland has worked in software in San Francisco long enough now ...

A new generation of smartphone-based intercom technology is rethinking the multifamily visitor experience. Visitors scan a QR ...